Dear Valued Customer,
We are writing to inform you about an upcoming migration of our hosting services from the Plesk Control Panel to the Hestia Control Panel. This transition is part of our ongoing effort to provide improved performance, enhanced security, and a more user-friendly hosting experience.
Migration Details:
- Date: Saturday, 14th December 2024
- Time: The migration will commence at 9:00 PM (GMT) and is expected to be completed within the same day.
- Downtime: No downtime is expected for customers whose domain names are pointed to our nameservers.
Important Note for Customers:
If your domain is not pointed to our nameservers and instead uses an A record to connect to your hosting account, you may experience service disruption during the migration. To ensure a seamless transition, we recommend updating your domain’s DNS settings to use our nameservers before the migration date.
Our nameserver details are as follows:
- Primary Nameserver: ns1.web-project.co.uk
- Secondary Nameserver: ns2.web-project.co.uk
Post-Migration Benefits:
- Faster and more reliable hosting environment
- Enhanced security features
- Improved control panel with user-friendly functionality
What You Need to Do:
- Verify that your domain’s DNS is pointed to our nameservers.
- Contact our support team at [email protected] if you require assistance with updating your DNS settings or have any questions about the migration.
We appreciate your cooperation during this process and apologize for any inconvenience caused. Thank you for choosing our services, and we look forward to continuing to serve your hosting needs with enhanced features and improved performance.
Sincerely,
Alex