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Standard

Select Billing Cycle:

Monitoring Server
Monitoring Backups
Software Installation
Software Update
Hardware Maintenance
Server Security
Up to 30 cases per month
Up to 10 servers
Response Time <4hr

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Basic

Select Billing Cycle:

Monitoring Server
Monitoring Backups
Software Installation
Software Update
Hardware Maintenance
Server Security
Up to 6 cases per month
Up to 2 server
Response Time < 8hr

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Premium

Select Billing Cycle:

Monitoring Server
Monitoring Backups
Software Installation
Software Update
Hardware Maintenance
Server Security
Up to 75 cases per month
Up to 25 servers
Response Time < 1hr
24/7 Support

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